Shipping

I utilize USPS (United States Postal Service) for my shipping needs. I ship every item at the Priority Shipping level which ensures tracking information and to be at your door within 3-5 business days once USPS takes control of your package. Of course during busy times of the year or weather issues the delivery might be late by a few days but I will keep you posted on the delivery dates or delays.

Refunds

I’m a Return and Refund policy. I’m a great place to let your customers know what to do in case they are dissatisfied with their purchase. Having a straightforward refund or exchange policy is a great way to build trust and reassure your customers that they can buy with confidence.

I offer refunds of the piece if you are not satisfied with your art piece, but I require you to send the purchased art piece back to me.

Once I receive the art piece and it's in the same condition I sent it in, I will refund your cost for the art piece to include your return shipping costs.

     * If the purchased art piece is damaged via shipping issues - I will refund your entire costs.

     * If the purchased art piece is damaged after delivery is received, I will refund a portion of your costs depending on the damage to the art piece and if it is recoverable at all.

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Custom Orders

I do take custom orders when I have time.

As we discuss your custom piece I will send you several digital drafts for more direction until I have your custom piece down pat and you have approved the chosen draft.

I communicate via Messenger or E-mail with progress pictures and with any questions I may have concerning your custom order as well as giving you a time frame of when I will be able to have it completed for you.

If for some unforetold reason I need additional time for your custom order I will communicate that immediately so you are aware of an extended time.

Once your custom piece is completed and sealed completely, I will ship out your piece via USPS and send you the tracking 

Communication

I am hearing impaired and normally do not talk on the phone due to this impairment. I generally communicate via Messenger or E-mail or text messages.